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Consequently, by accessing or using any of the Zerone Hosting services, You acknowledge and consent to these terms. These Terms constitute the entire agreement between you and us regarding the use of the Site and or Hosting Services. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Zerone Hosting is a independent company and is not officialy own or managed by Zerone IPTV Pro and/or Zerone Corporation but simply has permision to use the Zerone name and provide services but is in no way owned by Zerone IPTV Pro and/or Zerone Corporation. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Zerone Hosting or its partner company ZERONE CORPORATION may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon accessing or using any of the Zerone Hosting services.
We may, at any time, and at our sole discretion, adjust these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the Client. Any such alteration will be effective instantly upon open posting. Your proceeded use of our Service and this Site following any such alteration constitutes your acknowledgment of these adjusted Terms.
User agrees to use the service in manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, zeronehosting.ca reserves the right to cooperate with all or any law enforcement agencies.
User hereby agrees that any material submitted for publication on zeronehosting.ca through user's account(s) does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. User's may not host any hardcore adult content or porn websites on our servers. Software intended to facilitate any such violations or infringements may not be stored on zeronehosting.ca.
The following violations of "netiquette" are grounds for immediate suspension of service pending investigation by zeronehosting.ca and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic. Posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., 20 or more) or continued posting of articles which are off-topic (e.g., off-topic according to the newsgroup charter or the article provokes complaints from the regular readers of the newsgroup for being off-topic). Sending unsolicited mass e-mailings (i.e., to more than 25 users) which provoke complaints from the recipients. Engaging in either of the above from a provider other than zeronehosting.ca and using an account on zeronehosting.ca as a mail drop for responses, or advertising a web site hosted at zeronehosting.ca. Continued harassment of other individuals on the Internet after being asked to stop by those individuals and by zeronehosting.ca. Impersonating another user or otherwise falsifying one's user name in e-mail, Usenet postings, on IRC, or with any other Internet service. (This does not preclude the use of nicknames in IRC or the use of anonymous re-mailer services.) zeronehosting.ca prohibits IRC and associated programs, including psybnc, "bots", etc., scripts commonly used for abuse, attacks, or flooding threatening, harassing, or obscene content and any proxies which do not require authentication, including open mail proxies, unprotected anonymous web surfing proxies. Users whose accounts are terminated for any of the above infractions are also responsible for the cost of labor to cleanup and respond to complaints incurred by zeronehosting.ca.
User agree to not use excessive amounts of resources. Any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. User may not allow any process to run for longer than 30 CPU seconds or run any process that consumes more than 128 MB, PHP memory limit. Databases are limited to 25 max user connections. Cron jobs must not execute more than once every 30 minutes unless if specified by the script provider and will be niced to 15 or greater. Each cPanel account may not send more than 300 emails per hour. If it is determined that a customers account is overusing the system resources, we may temporary suspend the account to prevent the server from experiencing any issues, resulting problems to other valued customers. If it is determined that the account is not suitable for zeronehosting.ca server environment, a notice will be sent to the customer providing them alternative solutions or such as 'Semi-Dedicated', 'Dedicated Servers' or a Premium Hosting account. zeronehosting.ca will be the sole arbiter as to what constitutes a violation of this provision and zeronehosting.ca reserves the right to make adjustments to these limits at our sole discretion.
zeronehosting.ca performs backups of client databases daily and weekly and all other files every other day and weekly on all of our servers to ensure critical files are never lost. Our backups are created for accounts that are under 50GB and 250,000 Inodes.. For hosting plans, these limits apply to each cPanel user individually. Furthermore, zeronehosting.ca does not guarantee this feature to any of the clients, and therefore strongly advise the client to regularly perform a backup of their own data, hosted with us. In the unfortunate event that the client has lost their data hosted with zeronehosting.ca, will use reasonable endeavors to restore the client's data; however zeronehosting.ca will not be responsible for lost data, time, income or any other resource due to faulty backups or non-existent back-ups or any data loss due to faulty hardware. We highly encourage our customers to have their own separate backups if your website or data is critical to your business or livelihood as no backup method is failsafe therefore we make no warranties.
The use of more than 240,000 inodes on any cPanel account (single user) may result in automatic warning on cPanel > Stats > inodes. There will be no service interruption at this stage but if no action is taken to reduce the inodes, service interruption may take place once a user reach 250,000 Inodes. Accounts found to be exceeding the 250,000 inode limit will automatically show resource exceeded message and may be suspended if no action is taken to reduce the inode count. Virtual private servers have a server wide limit of 5 million and there are no per cPanel user limits. Every file (a webpage, image file, email, etc) on your account uses up 1 inode. Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, users with millions of files that cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their email address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit.
File hosting and file storage of any type is strictly prohibited on all of our hosting servers. You MAY NOT use your hosting with zeronehosting.ca as a download or file storage repository. Our services are strictly offered for website hosting only. This does NOT mean that you can not have downloads on your site. This means you can not operate a site that specializes in downloads like Download.com or similar and you may not use your account as a storage repository for MP3, games, video, photos, images, audio or music files or as a backup storage facility or as operators of phishing and pharming scams, phishing sites, distributors of spyware, viruses, Trojan horses, worms, and other malware, operators of illegal Warez sites, operators of illegal or unauthorized file-swapping or archive sites.
Abuse of zeronehosting.ca Staff or Support Personnel: At zeronehosting.ca, we take pride in providing excellent service to all of our customers. It is our policy always to treat our customers with the highest level of respect and courtesy. In return, we expect the same respect and courtesy from you. If our staff feels that you are consistently engaging in abusive content toward them, or addressing them in a demeaning or rude manner, your account(s) may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for abusive conduct, customers will be given five (5) day's notice. We will issue a refund only for the unused portion of pre-paid service. Abusive conduct includes, but is not limited to, the following behaviors: Repeatedly addressing members of our staff or partners in a demeaning or rude manner. Using profanity in any oral or written communications with our staff or partners, by any medium of communication, including but not limited to e-mail, instant messages, chat, text messaging, fax, postal mail, telephone, voice over Internet Protocol, or in-person communication. Yelling or shouting at our staff or partners. Deliberately using all capital (uppercase) letters in any written communication to our staff or partners; Insulting our staff or partners because of their personal characteristics, or on the basis of their race, ethnicity, national origin, sex, sexual orientation, religion, or housing or economic status; or Deliberately providing false information to our staff or partners for the purpose of harassing them or wasting their time.
Payment Reminders: Our credit card processor PayPal.com Inc. will remit payment for all recurring orders, for services on the monthly anniversary date. It is clients responsibility to make sure the sufficient funds are available on their credit card payment account. It is the customers sole responsibility to make sure that dues are paid on time and the email address on file is working and allowed to receive reminders from PayPal.com Inc or zeronehosting.ca. Once a payment reminder dispatched from PayPal.com Inc or zeronehosting.ca. it is considered as a valid payment reminder. PayPal.com Inc or zeronehosting.ca does not take any responsibility for non deliverable email addresses or e-mails sent by PayPal.com Inc or zeronehosting.ca. not reaching the client destinations, including but not limited to spam filters or network issues. For the first day after payment should have been made; you will receive a payment reminder notice that states you must update your credit card and pay your invoice from PayPal.com Inc. The third day and the fifth day, second and third payment reminders will be sent by PayPal.com Inc. From the seventh day customer services may be automactically suspended temporarily for non-payment.
We have a zero tolerance policy for posting negative feedback on any public locations about our company and/or our employees and/or partner companies and/or data centers before submitting a ticket to our "Suggestions & Complaints" Department to discuss your issue, this will result in immediate account termination without any refund. Although it is your right to post feedback without discussing your issue with us first, it is undoubtedly unfair and unprofessional not to, which is not the type of client that we want to deal with. We have the utmost respect for all of our clients, and are more than fair with all of our clients. We will do anything and everything possible to keep all of our clients satisfied. But in the unlikely event you are not satisfied, all that we ask is to discuss your issue with our Complaints Department first. For example, if you are the type of person to run to the forums at the first chance you get to complain, please DO NOT SIGNUP with Zerone Hosting zeronehosting.ca in the first place. Furthermore, all of our policies that pertain to keeping information given to us confidential including but not limited to our privacy policy, confidentiality agreement, non-disclose agreement are nullified once you discuss your experience publicly. For example, if you make a negative post in public, then you are waiving your protection of privacy.
Without waiving any of its other rights under this Agreement, zeronehosting.ca offers to its Customers a 30-day money-back guarantee on fees for hosting services. If for any reason you cancel your account within thirty (30) days starting from the day zeronehosting.ca dispatch your welcome email including your account information or the day you place the order with us, whichever comes first. zeronehosting.ca will refund your money with no questions asked; provided, however, that you have never previously obtained a refund under the 30-Day Guarantee. If you have ever previously obtained a refund under the 30-Day Guarantee, your account will be canceled, but no money will be refunded to you. Changes to your service, including, but not limited to, adding new services, removing services, or changing the type of hosting plan you have do NOT make you eligible for an additional 30-Day Guarantee. The 30-Day Guarantee applies to your first order of Web hosting services from zeronehosting.ca and does not apply to any changes to your service at any time. Our refund policy does not apply to our partner company Zerone IPTV Pro and/or Zerone Corporation or any additional items or services, this includes but not limited to Domain Registration, Domain Parking services, dedicated servers, virtual private servers and overage fees.
Customers may voluntarily cancel their account at any time, for any reason or for no reason, by requesting a cancellation from your members area at www.zeronehosting.ca/panel > Services > My Services > Product/Service > View Details > Management Actions > Request Cancellation. zeronehosting.ca requires a five (7) day cancellation notice prior to the anniversary billing date for discontinuance or downgrades of month to month services. Failure to supply the requisite five (7) days will result in a full billable monthly cycle prior to cancellation. All due amounts must be settled in full before we cancel the customer account. Customer understands and agrees that zeronehosting.ca does not provide pro-rated or any other kinds of refunds on cancellations. All fees Customer has paid shall be nonrefundable, unless stated otherwise under our any 30 day money back guarantee. All cancellation requests must be made directly via www.zeronehosting.ca/panel. Cancellations requests are not accepted by email, postal mail, by phone or via our partner companies retail locations. If a customer canceled a recurring order by contacting any 3rd parties Zerone Hosting zeronehosting.ca will not consider it as an account cancellation request. however In such cases, Zerone Hosting zeronehosting.ca reserves the right to terminate the customer account with immediate effect without any prior notice.
Zerone Hosting zeronehosting.ca offers a 99.9% Uptime Guarantee. That means your web server is guaranteed operational 99.9% of the time in any calendar month. zeronehosting.ca guarantee 99.9% service uptime allows for 45 minutes of unscheduled (HTTP) service outage per month as defined here. For each additional 45 minutes of downtime you will receive 10% credit or refund. Regardless of the number of outages, all refunds are limited to one month's hosting service fees and do not include excess usage fees or other nonstandard recurring charges. Zerone Hosting zeronehosting.ca will not be held responsible for Service Outages resulting from non Zerone Hosting zeronehosting.ca operated equipment including, but not limited to, Internet NAP failures, upstream network outages or congestion and backbone failures. Additionally, Zerone Hosting zeronehosting.ca will not be held responsible for delays in the registration or transfer of a domain due to InterNIC-related issues, unscheduled outages, web site specific outrages and outages resulting from malfunctioning customer scripts or applications that are installed by the customer, or for unusual traffic spikes or "denial of service" attacks on customer web sites. Refunds will be issued upon request by the customer and upon determination that a service outage, as defined by this guarantee, has occurred. To be eligible for a refund, the refund request must be made to the Billing Department at the end of the month for the current month (last day of the current month) or within the 1st week of the month for the previous month.
Zerone Hosting zeronehosting.ca may from time to time sell services provided by one of our partner companies ZERONE IPTV PRO and/or ZERONE CORPORATION however Zerone Hosting will not be held liable for any service provided by a partner company their agreement located on https://zerone.tv/#section-terms-of-service is between you and ZERONE IPTV PRO and/or ZERONE CORPORATION and will be between you and them only Zerone Hosting will not be held responsible.
To the maximum extent permitted by law, in no event shall ZERONE HOSTING zeronehosting.ca and/or its partner companies ZERONE IPTV PRO and/or ZERONE CORPORATION (and our suppliers) be liable to you or any third party for any lost profits, lost data, cost of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or inability to use, the SITE and or Service, even if ZERONE HOSTING and/or its pertner companies ZERONE IPTV PRO and/or ZERONE CORPORATION has been advised of the possibility of such damages and or (fines due to laws in some intanational contries). Access to, and use of, the SITE and Service is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data, or any lost profits resulting therefrom.
